'By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization's e-mail and Internet copy in the process' - Excerpt from 'Writing Effective E-mail', by Nancy Flynn and Tom Flynn.
I have a very guilty confession: upon reviewing the rules of email ettiquette I find that I am somewhat lacking; One of my biggest faults is that I never check my email!! I get so much spam and I get so irritated, even with all of the latest and greatest in "spam" filtration technology, I just avoid it at all costs.
So, to anyone whom I have not responded in a timely manner, I am truly sorry.
(However, I'm definitely not as sorry as she is!!
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